Support Ticket System
Discord thread-based support tickets. Categories, staff assignment, and resolution tracking.
What is support ticket system?
Members need help, and DMs to officers get lost. CoGM's ticketing system creates private Discord threads for each support request. Assign staff, set categories, track resolution times, and close tickets with a full history.
What you get with support ticket system
Private Discord threads for each ticket
Custom categories (general, loot dispute, technical, etc.)
Staff assignment with notification
Ticket status tracking (open, in-progress, resolved, closed)
Resolution time analytics for staff performance
Searchable ticket archive
Supported games
Support Ticket System is available for 0 games. Each gets game-specific terminology and settings.
Who uses support ticket system
Members reporting loot distribution issues
New members asking setup questions
Officers handling internal disputes privately
Tracking recurring issues across the community
Related Features
Pricing
Core features free forever. Advanced tools from $9.99/mo.
Frequently Asked Questions
Let your Co-Guild Master handle it
Support Ticket System and everything else, free for unlimited members. Join the waitlist for your co-GM.