Crafting Requests

Who can use it

• WoW Forever and Monsters & Memories guilds. Other games do not have crafting.
• Pro, on the guild's own plan or its trial. On Free the Crafting page shows an upgrade note.
• Any member on the guild's roster can ask, and anyone who can make the item can claim it.

Ask for a craft

How a request moves

• Awaiting approval: only when officers approve requests first. An officer approves it, sends it back, or declines it.
• Sent back: an officer asked for a change and said what. On the web you can change the amount, the offer, the Needed by date and the note, then send it again, and it waits for approval again. To change the item or the materials, or the amount when the materials come from the guild bank, cancel it and ask again.
• Open: any crafter who can make it can claim it. An officer can also assign it to someone who can.
• Claimed: the crafter counts what they have made ("Made 6 of 20") and presses Mark ready when it is done. The requester gets a DM if they turned on Crafting requests in their DM settings. Unclaim opens it to everyone again: the crafter can do it, and so can officers with Manage Crafting or Assign Crafters. On the web an officer is asked first. An officer who frees someone else's claim can't then claim that request themselves unless they have Manage Crafting; they can assign it to a crafter. A payment already recorded stays on the request, which says who it was recorded for.
• On hold: paused by an officer, or by the crafter on their own claim. Nobody can claim it while it is on hold. Resume puts it back exactly where it was, with the same crafter and count.
• Ready: the crafter hands it over in game. The crafter, the requester or an officer then presses Delivered.
• Done: an officer can press Undo Done to move it back to Ready.
• Cancelled: the requester or an officer cancelled it, or an officer declined it.

My queue shows what you can act on now: open requests you can make and the ones you are crafting. My requests lists the ones you asked for, are crafting or were named for, with anything sent back to you first.

A request that is past its Needed by date and not ready yet shows an Overdue chip next to the date, in the list and on the request.

Approval

Turn on Officers approve requests first in Crafting settings. Each new request then waits for an officer, who can act on it in the Requests list (the Awaiting approval tile shows only those), on the request itself, or on its Discord post:

• Approve opens it for crafters.
• Send back needs a reason. When the request has a Discord post, the bot replies under it and mentions the requester, so they see it.
• Decline takes an optional reason, which the member gets, and cancels the request.

Priority

Officers who assign crafters can set a request to Low, Normal or High. High shows on live requests in the list, on the request page and on the Discord post. Lists put live requests first, then High, then the soonest Needed by, then the newest.

Activity points

Crafting can pay the guild's activity points, the same points quests pay. It is off until an officer turns on Reward crafters with activity points in Crafting settings.

• The crafter gets 10 points by default, and the requester pays nothing unless you set a cost.
• An officer can change both for one request on its page before it is delivered, but not on a request they asked for or are crafting. A reward the crafter set for themselves pays the guild default instead.
• Points move once, when the request is delivered. An officer can Undo Done to take the points back, exactly what was paid, even if the guild's defaults changed since. Every payout is in the audit log.
• A request the requester crafts themselves pays nothing.
• A crafter who is no longer on the roster when it is delivered is not paid, and the request page says so.
• A cost never takes a member below 0 points: it takes what they have, and Undo Done gives back exactly that.
• While points are on, a member can't approve a request they asked for or are named to craft, so approval takes a third person. If no one else in the guild can approve, they can, and the audit log notes it.
• Every payment shows in Rewards under Crafting. A cost given back by Undo Done reads (refunded).
• The Requests page tells each member what crafting paid them and took from them in the last 30 days, with a link to those rows in Rewards. Members can filter Rewards by source on their own rows.
• Switching points off doesn't touch live requests, but they won't pay points when delivered while it is off. Crafting settings says how many that is before you save.

Permissions

• Manage Crafting: everything below, plus Undo Done and Crafting settings.
• Approve Crafting Requests: approve, send back or decline requests.
• Assign Crafters: assign requests to crafters, free someone's claim, put any request on hold or resume it, and set priority.

Manage Crafting includes the other two. Set them on the Permissions page.

In Discord

Pick a Crafting channel and a Role to ping in Crafting settings. Each request gets a post that is edited as it moves, with the buttons for its state: Approve, Send back and Decline while it waits; Claim while it is open; Mark ready and Unclaim once claimed; Delivered when it is ready; and Resume while it is on hold. The role is pinged when a request opens for everyone.

Members who turn on Crafting requests in their DM settings hear when their request is claimed, ready, sent back, declined or cancelled, and when it opens again because its crafter stepped away or was taken off. Crafters hear when someone names them, when an officer gives them a request, takes them off one or gives it to another crafter, and when a request they are making is put on hold or cancelled. An officer who sent a request back hears when it is resubmitted.

A note reaches the other side of the request: the crafter when the requester writes it, the requester when the crafter or an officer does. Notes written close together send one DM. Nobody gets a DM about their own action.

Materials from the guild bank

Each material from the bank is an ordinary bank request, opened with the crafting request. The bank's own approval and Mark sent steps hand them over. Cancelling or declining the crafting request cancels the bank requests that were not sent yet. See Guild Bank.

On the guild home

Needs you shows a crafting row only to the person it is for, and only when there is something to do:

• Officers who approve: how many requests are waiting for approval, naming a High one first.
• Crafters: their queue, as how many they claimed and how many are ready to hand over.
• Requesters: how many were sent back to them and how many are ready to collect.
• Officers who assign crafters: how many requests are stuck. A request is stuck when it has had no crafter for 3 days or more, is past its Needed by date, is claimed by someone who left the guild, or has been on hold for 3 days or more. Review opens the Requests list on the Stuck filter, which shows why each one is stuck.